Who we are
Microgen Engine Corporation (MEC) is a brand belonging to TDSP (Thermal Dynamic Solution Provider) Corporation which is based in The Netherlands.
Our website address is: https://www.microgen-engine.com.
Purpose of this Privacy statement
This privacy statement is to inform you of our policy on how we collect and process your data through your use of this website.
It is important that you read this privacy notice so that you are fully aware of how and why we are using your data.
Data we collect about you
We may collect, use and store different kinds of data about you which we have grouped together as follows:
- Identity Data includes first name, last name, title.
- Contact Data includes email address and telephone numbers.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data includes information about how you use our website.
How is your data collected
We use different methods to collect data from and about you including through:
Direct interactions – You may give us your data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes data you provide when you:
- request marketing to be sent to you.
- give us feedback or contact us.
Automated technologies or interactions – As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this data by using cookies and other similar technologies. Please see our cookie policy for further details.
The legal basis on which we process information about you
The law requires us to determine a lawful basis under which we may process different categories of your data, and to notify you of the basis for each category.
If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.
Information we process because we have a contractual obligation with you
When you agree to our terms and conditions, a contract is formed between you and us.
In order to carry out our obligations under that contract we must process the data you give us.
We may use it in order to:
- verify your identity for security purposes.
- provide you with our services and or products.
We process this data on the basis that there is a contract between you and us, or on the basis that you have requested we use the data before we enter into a legal contract.
Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service or product we provide. If we use it for this purpose, you as an individual will not be personally identifiable.
We shall continue to process this information until the contract between you and us ends or is terminated by either party under the terms of the contract.
Information we process with your consent
When you browse our website or using our contact details (see contact page), you provide your consent to us to process your data.
Wherever possible, we aim to obtain your explicit consent to process this data.
Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.
Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.
You may withdraw your consent at any time by instructing us via the Contact page. However, if you do so, you may not be able to use our website or our services further.
Information we process for legal purposes
Sometimes, we must process your information in order to comply with a legal obligation. This may include your data.
Specific uses of information you provide to us
Data security
We have put in place appropriate security measures to prevent your data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Cookies
Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.
You can prevent their use through your browser settings, but you will then not be able to use all the functionality of our website.
We use cookies in the following ways:
- to record acceptance of cookie use.
- to provide functionality to logged in users.
- to track activities for security purposes and spam protection.
We provide more information about the cookies we use in our cookie policy.
Personal identifiers from your browsing activity
Requests by your web browser to the server for web pages and other content on our website are recorded.
We record information such as your geographical location, your internet service provider and your IP address.
This information is used by our security systems to track events on the website and may be included in alerts of suspicious activity sent to the website administrator.
If combined with other information, the data possibly could be used to identify you personally, even if you are not signed in to our website.
Disclosure and sharing of your information
Third parties
We may share your data with IT contractors and service providers. They will only process your data on our instructions and they are subject to a duty of confidentiality.
Third party links on our website
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy notices.
Access to your own information
Under certain circumstances, you have the following rights under data protection laws in relation to your data. The right to:
- request access to your data
- request correction of your data
- request erasure of your data
- object to processing of your data
- request restriction of processing your data
- request transfer of your data
- withdraw consent.
If you wish to exercise any of the rights set out above, please contact us by emailing info@microgen-engine.com
Encryption of data sent between us
We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.
Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.
How can you complain
If you are not happy with our privacy notice or if have a complaint then you should contact us.
If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.
Retention period for data
Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
- to provide you with the services you have requested
- to comply with the law, including for the period demanded by our tax authorities
- to support a claim or defence in court
Review of this Privacy statement
We keep our privacy statement under regular review and may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.
If you have any question regarding our privacy notice, please contact us at: info@microgen-engine.com